Cookie policy
Last updated: July 21, 2026
1. What are cookies
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how the site is used. Similar technologies, such as pixels and local storage, work in a comparable way and are covered by this policy.
2. Types of cookies we use
- Strictly necessary: required for the website to function, such as keeping you logged in or remembering items in a form
- Performance & analytics: help us understand how visitors use the website, such as which pages are most visited
- Functionality: remember choices you've made, such as language or region
- Marketing: used to measure the effectiveness of our campaigns and, where you've consented, to show relevant content
3. Cookie details
| Category | Purpose | Typical duration |
|---|---|---|
| Strictly necessary | Session security, load balancing, remembering login state | Session – 1 year |
| Performance & analytics | Understand traffic and site performance | Up to 2 years |
| Functionality | Remember display and regional preferences | Up to 1 year |
| Marketing | Measure and improve marketing campaigns | Up to 1 year |
4. Third-party cookies
Some cookies on our website are placed by third-party service providers we work with, such as analytics and marketing platforms. These providers may use cookies to collect information about your visits to this and other websites. We do not control these third-party cookies directly; please refer to each provider's own policy for more detail.
5. Managing your preferences
When you first visit our website, you can choose which categories of cookies to accept beyond those that are strictly necessary. You can change your preferences at any time by:
- Using the cookie preferences link in the website footer
- Adjusting your browser settings to block or delete cookies
Blocking strictly necessary cookies may affect how parts of the website function.
6. Mobile app tracking
The TrainNow mobile app does not use browser cookies, but may use comparable identifiers, such as device and advertising identifiers, to support core functionality and, where permitted, analytics. You can manage tracking permissions for the app through your device's operating system settings.
7. Changes to this policy
We may update this Cookie Policy as our use of cookies and similar technologies changes. Material changes will be reflected by an updated "Last updated" date at the top of this page.
8. Contact
Questions about this Cookie Policy can be sent to privacy@trainnowafrica.app.